FAQs
Frequently Asked Questions
Which EMRs do you support?
We integrate with all major EMRs used by chiropractors and TMS clinics.
Popular ones: ChiroTouch, Genesis, Platinum, Kareo, DrChrono, EHR Your Way, and more.
Not seeing yours? We’ll set up a custom integration so billing is seamless.
Do you work with Medicare?
Yes. We are Medicare-certified billers with deep experience in Part B, ABNs, and Medicare LCDs for chiropractic and TMS.
We ensure 100% compliance so your claims don’t get rejected for eligibility or coding errors.
Do you handle secondary claims?
Absolutely. We manage primary, secondary, and tertiary claims including Medicare crossover, workers’ comp, and PI.
No extra work for your front desk. We track and follow up until every dollar is paid.
How do you reduce denials?
We attack denials at 3 levels:
1. Before: Eligibility checks + correct coding + clean claims + Prior Auth verification
2. During: Real-time scrubbing to catch errors before submission
3. After: 96% denial recovery rate with aggressive appeals and follow-ups
Result: Faster payments and 22%+ revenue growth on average.
What are your fees?
Simple, performance-based pricing. No setup fees, no hidden charges.
We charge a 4% of what we collect for you. If we don’t get you paid, we don’t get paid.
Book a free audit and we’ll show you exactly how much more revenue you can recover.
How do you ensure HIPAA compliance?
We are 100% HIPAA compliant. All data is encrypted, stored on secure servers, and accessed only by certified billing staff with BAAs in place.
Your patient data is as safe with us as it is in your clinic.
What is your turnaround time?
Claims are submitted within 24 hours of receiving clean notes.
Denials are worked within 48 hours. AR follow-ups happen daily until paid.
Most clients see a 30-45% reduction in A/R days in the first 60 days.